DORA Incident Reporting on ServiceNow

Lauren takes us through the new Incident reporting capabilities within ServiceNow and how it supports DORA reporting. For more information, contact the team at hello@pulsar-ngc.com

Outcomes

Key takeaways

01

Automated incident classification aligned to DORA taxonomy

02

Regulatory reporting workflows with configurable timeframes

03

Connected view linking incidents to affected business services

04

Audit trail and evidence management for regulatory review

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