
AI Control Tower
The first market-ready AI governance solution for ServiceNow. Remove risk, meet regulation, innovate with confidence.

Premier Partner
Recognised ServiceNow consulting and implementation partner delivering enterprise transformations.
4.97 / 5 CSAT
Consistently exceptional client satisfaction across every engagement we deliver.

Validated Practice
Risk, Resilience & Sustainability validated practice partner across EMEA.
Platform capabilities
Countries, one team
Specialist practices
Practitioner-led
The Pulsar difference
Four reasons clients choose practitioner-led delivery
Strategic Rigor and Agile Delivery
We bring enterprise-grade thinking without the bureaucratic overhead. Our Premier Partner credentials and proven methodologies deliver transformation at startup speed for scale when you need it, and agility when it counts.
Deep Expertise with Broad Capability
We specialise in the most complex ServiceNow modules across IRM and HR Service Delivery. Our domain knowledge in these high-stakes areas separates expensive failure from transformation success, while maintaining platform-wide excellence.
Practitioner-led Partnership
All projects are led by seasoned practitioners averaging 15+ years in their areas of expertise. You’ll always have direct access to senior talent who challenge thinking, not just execute requirements.
Unified Capability at Global Scale
Our unified UK-South Africa operation delivers nearshore advantages with consistent time zones and ServiceNow standards. We scale your capability without sacrificing quality or introducing communication barriers.
Chosen by teams who can't afford to guess

ARUP
ARUP is a global professional services firm providing engineering, architecture, design, planning, project management, and consulting services across every aspect of the built environment. Founded in 1946 by Sir Ove Arup, the firm operates in over 140 countries and is behind some of the world's most iconic structures. Pulsar partners with ARUP to deliver ServiceNow HR and risk management capabilities at global scale.
Four practices. One connected platform.
Deep ServiceNow specialisms that work as a single system — each one amplified by our AI & Data Analytics foundation.
AI & Data Analytics
The foundation accelerator powering intelligent automation, predictive insights, and data-driven decisions across every practice.
Explore AI & DataFlexible models, fixed standards
From strategic advisory to full delivery, staff augmentation and managed support — engage us the way that fits your operating model, without compromising on rigour.
Latest insights
Not sure where to start? Ask COSMO
Our AI-powered virtual assistant knows every service, insight and case study on this site — ask it what you're looking for and it'll take you straight there.
One team. Two hemispheres.
We're the fastest-growing ServiceNow partner across the UK and South Africa — and we're hiring people who want their work to matter.






