AI agents are multiplying — without orchestration, they create chaos
AI models and agents multiply across enterprises without structured oversight. Business units deploy solutions in isolation, creating ethical, regulatory, and operational exposures that remain hidden until incidents occur. The EU AI Act and NIST AI Risk Management Framework now require demonstrable control and accountability, yet most organisations still manage AI through disconnected spreadsheets and policy documents that can’t provide the structure, automation, or evidence regulators demand.
Pulsar’s AI Control Tower is one of the first market offerings to implement ServiceNow’s AI governance capability, delivering a unified platform to register, assess, monitor, and control AI models, datasets, and prompts. The solution embeds governance and compliance workflows aligned to the EU AI Act and NIST AI RMF, ensuring responsible AI development and deployment. As organisations scale their AI use, regulators and executives alike are demanding traceability, transparency, and control. AI Control Tower helps you shift from reactive policy documents to auditable, evidence-based governance that assures you can innovate responsibly.
What you can expect
Unified orchestration of native and third-party AI agents within a single platform
Consistent governance applied across all agents regardless of origin or vendor
Coordinated agent interactions preventing conflicts, duplication, and contradictory actions
Centralised monitoring and performance tracking across the entire agent ecosystem
Simplified agent lifecycle management from deployment through retirement
Compliance-ready audit trails for all agent actions aligned to AI Control Tower governance
From first assessment to full velocity
Assess
Inventory existing AI agents across the organisation — native, third-party, and internally built.
Foundation
Design the integration architecture connecting external agents to ServiceNow's orchestration and governance layers.
Enhance
Configure agent routing, handoff protocols, and monitoring within the platform.
Optimise
Establish ongoing governance cadences with AI Control Tower integration for continuous oversight.
Related capabilities
Bring Agent Integration to your platform
We'll show you exactly what good looks like — with the people who've delivered it before.