Supplier risk exposure grows while visibility shrinks
Extended supply chains multiply faster than oversight capabilities. Regulators and boards demand evidence that vendors meet security, compliance, and operational standards, yet organisations are still assessing suppliers through fragmented questionnaires and spreadsheets. When vendor incidents occur or audits arrive, you lack the centralised view to respond quickly, exposing your enterprise to operational disruption, cyber threats, and regulatory penalties that manual processes cannot prevent.
ServiceNow Third Party Risk Management automates supplier assessment, monitoring, and remediation across your vendor landscape. The platform standardises onboarding and due diligence, aggregates critical information against engagements and third parties, and enables direct supplier engagement through the Third-Party Portal. Our TPRM Launchpad delivers a full-cycle implementation combining discovery workshops, agile build, data loading, testing, and training – establishing a fully operational supplier risk programme tailored to your risk criteria and regulatory requirements.
What you can expect
Consistent vendor onboarding: standardised processes ensure every third party meets security, compliance, and operational thresholds
Centralised supplier risk view: aggregate vendor risk data in one platform for informed decisions about supplier relationships
Automated risk assessments: automated workflows map supplier controls to compliance obligations for continuous alignment
Self-service supplier portal: enable vendors to respond to questionnaires and submit evidence directly for faster due diligence
Faster issue remediation: connect supplier problems to remediation workflows ensuring accountability until resolution
Reduced supply chain disruption: proactively identify and mitigate supplier vulnerabilities before they cascade into incidents
From first assessment to full velocity
Assess
Review existing processes, legacy tools, and governance. Align on maturity goals, delivery scope, and operating model.
Foundation
Deploy core TPRM with onboarding workflows, inherent risk assessments, due diligence, and performance monitoring.
Enhance
Expand oversight with tiering, segmentation, control testing, and cross-functional dashboards.
Optimise
Enterprise maturity with automation, integrated data feeds, and alignment to frameworks such as DORA and ESG.
Related capabilities
Bring Third Party Risk to your platform
We'll show you exactly what good looks like — with the people who've delivered it before.